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When you join the organisation, you are made to feel welcome.

I feel I make a difference here.

When I look at what we accomplish, I feel a sense of pride.

Management has a clear view of where the organisation is going and how to get there.

Taking everything into account, I would say this is a great place to work.

I feel good about the ways we contribute to the community.

What defines us

At DHL Express, our employees’ motivation is of the utmost importance. We rely on each and every one of our motivated team members to provide great service and to uphold our “insanely customer-centric” culture. Every day, employees from the most varied of countries and territories work together within our DHL Express network. Regardless of the political and economic situation in our native countries, we work together within our worldwide network, support one another, provide security and exist AS ONE for our customers. That’s something special. We put into practice something which simply doesn’t exist outside of our network - global solidarity and global support. We believe that by projecting this energy and desire for togetherness into the world, each one of us is making an important contribution.

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What inspires us

We are proud of the contribution we make through our daily work. Everything that needs to be transported from one location to another requires logistical support, but behind this practical approach are millions of people.

A delivery which has been entrusted to us might contain lifesaving medication, a birthday present or the entire wealth of a business in the form of a prototype. We don’t just deliver documents, packets and parcels - we also deliver success, transport health, promote growth and give joy. Day after day, we connect people and improve their lives.

We are proud to be part of the world’s most international business and to work with fantastic people from around the world.

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Highlights from the measures taken

CIS stands for “Certified International Specialist“, exciting training sessions and a unique pathway to learning and development. This programme is the foundation for our company culture, ensuring mutual understanding throughout our global business. All new employees become part of a community of international specialists with the knowledge they require to complete their work competently and securely. CIS was introduced over eight years ago. One significant impact of CIS has been to strengthen the sense of community and the shared thinking process within the company. Thanks to the CIS programme, our employees know that they can be proud - proud of their position, proud of their country, their region and above all, proud of the network and their shared engagement for customers. CIS also enables us to pursue our aim to increase employee engagement and improve the results from the employee survey.

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Executive management comment

With our DHL Express FOCUS Strategy we say that everything starts with Motivated People. Success with providing our Customers with Great Service quality, having and keeping Loyal Customers and operating a Profitable Network all are completely reliant on our 100,000+ Motivated Global Employees.

We know that our Motivated employees must be Front & Centre Stage of everything we do as a Business and this approach has guaranteed our strong success and ensures that we continue to grow and keep the highest Quality levels for our Customers.

DHL Express Switzerland places a huge importance of this GPTW Certification and it fully validates all our work in supporting our Employees to Have a Best Day Every Day and being Motivated to deliver service Excellence to our Customers.

Chris Hillis
Managing Director
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Career and jobs

Application tips

Getting it right the first time, passion, speed, a can-do attitude, focus on the customer’s needs. Are these words which apply to you? Is doing things right the first time one of your strengths? Are you passionate about your work? Do you take the attitude that everything can and will get done? Do you consider that providing excellent customer service means solving problems quickly? These are the very questions which we ask as part of an application to DHL. If you think that you can bring this attitude to work, then you’re the right person for our team! As well as your professional qualifications and skills, we also consider these attitudes and values as part of the application process. Unlike specialist know-how, the right attitude cannot simply be learnt! We’re looking for highly motivated applicants who are ready to put these values into practice and continue to pursue their professional development.

Our great workplace

DHL offers more than just a job: As a world-leading logistics group, DHL offers numerous avenues and opportunities for professional advancement. We will encourage you to widen your horizons and make the most of your potential, and we offer frequent opportunities for further training and development.

You can make a difference - worldwide: DHL enables every employee to take the initiative, to participate actively in different teams and achieve great results; to really make a difference.

Be proud of our shared performance: At DHL Express you’ll be part of a strong team which treats its members, the wider community and the environment with respect. You will collaborate with people from across the world and will be given the opportunity to experience the unique, international spirit of DHL Express

Mayumi Nishinaga
Head of HR Development

Tel: 41 61 529 02 45
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